About & Policies

About Us

Fletcher is a Camera Systems provider specialising in Live and recorded TV. With over 30 years of experience behind us, we have solutions suitable for both OB and Studio environments. Numerous clients worldwide call on Fletcher for daily, short term and long term rentals.

Our Policies & Documents

General Information

Normal business hours are from 8:30 AM to 5:00 PM Monday-Friday. Delivery and pick up in the metro area is available for a nominal charge during working hours. Special pick up and receiving arrangements can be made upon request.

Minimum rental period is one day and minimum rental charges of $200.00 exclusive of tax, freight. A one-day rental fee is charged when equipment is returned the next day by 10:00 AM. Rental equipment shipped out of the greater metropolitan area may be subject to a two-day minimum rental charge.

With few exceptions, early pick up may be made after 3:00 PM the day prior to the rental day at no extra charge. Saturday is a billable day - Sunday is not.

Weekly rates are three times the daily rate. Weekly rates apply only when made in advance. Extensions are considered new rental periods.

CANCELLATION PENALTIES. Fletcher Group LLC. shall be entitled to compensation, not to exceed the rental payments, for any losses the Rental Company may sustain because of your cancellation of all or part of an order. When an order is cancelled that includes sub-rented equipment, you will be responsible for any applicable sub-rental charges and/or shipping and handling charges if the order is already in process.

All shipments of rental equipment shall be made either freight collect or prepaid with freight fees and carrier insurance charges added to the invoice. All equipment shall be returned freight prepaid, FOB destination.

All equipment is rented in good condition and is to be returned in good condition, with ordinary wear and tear allowed. Fletcher Group assumes in good faith that operators of rented equipment are knowledgeable and experienced in its use.

Shipments are FOB our warehouse. The Lessee is responsible for the equipment once it is accepted by a common carrier even if it is chosen by Fletcher.

In the event any part of the equipment is destroyed, damaged, lost or stolen during the rental period, the Lessee shall continue to pay rent until the equipment is replaced or repaired.

Hourly Service rate of $175/hour for proper evaluation, and diagnostic testing of Equipment not including parts or shipping.

The Lessee will be given the opportunity, and is encouraged, to inspect and test the equipment prior to its rental. Thereafter, the Lessee assumes full responsibility for all items until returned. Returning the equipment does not waive possible charges for abnormal maintenance and/or repair.

New Customers

To protect from equipment theft, new customers (regardless of payment terms, deposit or equipment value) must:

Visa, MasterCard, American Express and Discover are accepted. The actual card must be processed at Fletcher Camera. In lieu of processing the card at our facility, credit cards may be processed provided a Credit Card Authorization Form is completed.

At no time will rental prices accrue toward the purchase of any rental equipment.

Fletcher's official Terms and Conditions trumps this outline General Information document.

Prices and specifications in this schedule are subject to change without notice.

NEP Worldwide Network

Fletcher is part of the NEP Worldwide Network, the leading worldwide outsourced technical production partner supporting premier content producers of live sports, entertainment, music and corporate events. For over 30 years, NEP has provided the technology and know-how for:

Broadcast Services

Mobile Units and OBs
Flypacks
Studio Production
Centralized Production
Host Broadcast Support Services
Systems Integration
Post Production
Augmented Reality
Specialty Capture
RF Solutions
Connectivity & Transmission

Live Events

LED Screens
LED Screen Trucks
Projection & Project Mapping
Video Display
Video / Content Management
Audio
Lighting

Media Solutions

Automated Ingest
Media Asset Management
Master Control
Remote Commentary
Live / Non-Live Graphics
Premium Playout
Advanced Content Delivery
Intuitive System Monitoring

1,000+ employees, including 480+ highly trained technical engineers
30 office locations in the region
65+ OB trucks in the region and over 40 broadcast flypack systems worldwide
12 studios and control rooms, plus worldwide custom control room capabilities
16.5K+ square meters of LED, 40 Mobile LED screen trucks, 70+ live event production flypacks worldwide and robust projection capabilities
Innovative software-based solutions for media management and monitoring
2,000+ employees, including 1,100+ highly trained technical engineers
45 office locations in the region
70+ OB trucks in the region and over 40 broadcast flypack systems worldwide
17 studios and control rooms, plus worldwide custom control room capabilities
16K+ square meters of LED, 31 Mobile LED screen trucks, 70+ live event production flypacks worldwide and robust projection capabilities
Innovative software-based solutions for media management and monitoring
400+ employees, including 200+ highly trained technical engineers
20+ office locations in the region
25+ OBs in the region and over 40 broadcast flypack systems worldwide
15 studios and and control rooms, plus worldwide custom control room capabilities
5K+ square meters of LED, 8 Mobile LED screen trucks, 70+ live event production flypacks worldwide and robust projection capabilities
Innovative software-based solutions for media management and monitoring
320+ employees, including 150+ highly trained technical engineers
17+ office locations in the region
19+ OBs in the region and over 34+ broadcast flypack systems worldwide
17 studios and worldwide custom control room capabilities
3K+ square meters of LED, 8 Mobile LED screen trucks and robust projection capabilities
Innovative software-based solutions for media management and monitoring